INSIDE THE RESTAURANT OS

The work behind
a great service.

Explore the floor, the guest, the team and the money. Eight short walkthroughs, built around the workflows in our working restaurant.

Watch the 40-second walkthroughs

01 / Reservations & service

A floor that works harder.

Morning optimization, live meal progress, table schedules and waitlist recovery.

Start with the whole room.

The morning optimizer replans eligible bookings around table combinations and service constraints. Protected assignments stay protected.

THE WALKTHROUGH LIBRARY

One workflow.
Forty seconds.

From the first booking to the end-of-day close. Explore the workflows that keep a restaurant moving.

01 / Reservations & service

A floor that works harder.

Morning optimization, live meal progress, table schedules and waitlist recovery.

Read the walkthrough
  1. Start with the whole room

    The morning optimizer replans eligible bookings around table combinations and service constraints. Protected assignments stay protected.

  2. Select an occupied table

    See elapsed time, party size, bill status and meal progress from POS check items—without leaving the floor.

  3. Look ahead at a table

    Open a table’s schedule to see the next reservation and its planned window alongside the live room.

  4. Recover an opening

    Waitlist review runs in the background. Eligible requests can be confirmed when availability and safeguards allow.

02 / Money & bookkeeping

From bank feed to evidence.

Bank sync, transaction review, receipt matching and a clearer accountant handoff.

Read the walkthrough
  1. See the financial picture

    Bring sales, expenses, taxes and cash into one owner workspace. Management estimates stay clearly labelled.

  2. Review bank transactions

    Scheduled Plaid sync brings in bank changes. Rules categorize transactions; exceptions stay available for review.

  3. Keep the receipt with the payment

    Scan, upload or discover receipts through connected Google workflows. Originals are preserved; uncertain matches go to review.

  4. Prepare the handoff

    Review GST and PST, supporting evidence and accountant exports. Complete accounting and year-end workflows remain planned.

03 / Guests & relationships

Carry the context into service.

Guest profiles, notes, communications and gift cards in the same workspace.

Read the walkthrough
  1. Find the returning guest

    Search the guest directory, check visit history and keep the details that help the team offer personal service.

  2. Open the guest profile

    Keep contact details, VIP status and shared staff notes with the guest.

  3. Receive a text. Reply from the portal.

    Customers text the restaurant’s number. Staff read and reply in the shared inbox, alongside missed calls and guest context.

  4. Look after gift cards

    Review purchase history and remaining balances, then apply a gift card to an open bill through the portal.

04 / Team & knowledge

Get everyone ready for service.

Published coverage, employee details, training, policies and benefit claims.

Read the walkthrough
  1. Check the day’s coverage

    Review the published week by lunch, dinner and role. Coverage gaps are visible before service begins.

  2. Teach the way you work

    Role playbooks, floor knowledge, food and drinks live in the staff guide, with practice tools alongside them.

  3. Open an employee record

    Go from the team directory to an employee’s role, contact details and policy status. Employee records and training live alongside daily operations.

  4. Manage benefit claims

    Eligible staff submit expenses and receipts. Owners review claims and record reimbursement status in one workflow.

05 / Daily operations

Close with fewer loose ends.

Automatic tip-pool calculations, cash register tracking and notes shared between employees.

Read the walkthrough
  1. Review cash by service

    Track cash sales and cash tips by service. Staff records the actual lunch tips and the totals update; unreviewed tips remain estimated.

  2. Calculate the tip pool automatically

    POS sales, tips, timecards and eligible roles feed the automatic calculation. Kitchen, support and server allocations are calculated automatically.

  3. Share a note with the team

    An employee writes a daily note and shares it with everyone. The next shift sees the author, label and handover alongside other team notes.

  4. Keep the close connected

    Cash, tip reporting, staff hours and bookkeeping share operating context. Native payroll processing is a future capability.

06 / Performance & decisions

Understand what changed.

Covers, guest spend, menu mix and labor in daily, weekly or monthly views.

Read the walkthrough
  1. Start with covers

    Compare current and previous periods, with lunch and dinner context rather than a sales total alone.

  2. Look at spend per guest

    Follow average revenue per guest over time and compare it with the previous reporting period.

  3. See the food and drink mix

    Track core dishes and drinks, including attachment metrics per hundred plates, to understand changes in service.

  4. Put labor beside sales

    Review lunch and dinner labor as a share of net sales, using estimated hourly wages and reported coverage.

07 / Supporting workflows

The work around the service.

Menu quantity reports, campaign sequences, social artwork and private feedback.

Read the walkthrough
  1. Review what was sold

    See quantities sold by menu category, item and period.

  2. Coordinate a guest campaign

    Review an audience, a message sequence and delivery activity. Choose the audience and review each message before sending.

  3. Create a social asset

    The social studio lets the team compose branded artwork, adjust text and export an image without leaving the workspace.

  4. Keep feedback close

    Private guest feedback sits beside the guest directory, giving the team another source of context after service.

08 / Owner visibility & roadmap

See the room. Build the context.

Multi-camera viewing today. Event ingestion and owner-reviewed intelligence are planned.

Read the walkthrough
  1. See the camera grid

    View the bar, dining room, patio and kitchen from one place.

  2. Take a closer look

    Expand a camera, move between channels and return to the grid. Live viewing is available today.

  3. Connect events to clips · Planned

    Planned: connect camera clips and timestamps to operational events.

  4. Review with context · Planned

    Planned: review events, clips and summaries alongside the relevant records.

BRING YOUR RESTAURANT

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fit your service.

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